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The future of feedback is here



SampleMe, the first app of its kind in the world has unveiled the future of feedback and customer engagement, which it claims will transform the way brands interact with consumers and provide unprecedented levels of quantifiable results, all in real time.

Devised and created by digital guru Ryan Singlehurst, SampleMe offers brands a unique solution to the age old problem of how to measure their performance and perception more accurately than monitoring a fluctuating bottom line. With its innovative technology, brands will be able to engage with consumers as they experience their services, allowing them to receive immediate feedback, ask opinions and even deal with unhappy customers on the spot. It is not hard to see why SampleMe is already producing such positive feedback; the unique features of this app provide the consumer with a trusted social search function, as well as a great deal, and brands with the opportunity to get unrivalled levels of ROI, far higher than any forms of traditional marketing or advertising. This is truly a game-changer.

“We live in a digital age, one in which any decision is rarely made before a google search for advice, but this traditional search method is fundamentally flawed. Notwithstanding the staggering numbers of fake reviews, a lack of incentives mean that less than 1% of people visiting venues leave reviews. 53% of consumers won’t make a booking without consulting online reviews, leaving outlets at the mercy of insufficient and inaccurate information. I wanted to create a thought engine app that allowed people to make better buying decisions and business better overall decisions by using Big Data. You’re more likely to use a plumber your friend recommends, or eat at a restaurant your aunty recommends, hence SampleMe and its ethos of ‘social search’ was born.” said Singlehurst, the CEO at SampleMe.

There a two main aspects unique to the SampleMe app; social search and QIM. QIM or ‘Quantifiable Interactive Marketing is what will set the app apart for brands and businesses. It is what drives SampleMe to provide accurate, immediate and ‘quantifiable’ results to its users. It turns the most effective form of advertising, WOM ‘word-of-mouth’, into a daily, trackable reality. A state of the art marketing suite, with a simple UI, will put the power of direct marketing and engagement in the hands of brands and turn their consumers into partners, meaning they can make better business decisions. Much more effective that traditional ads that leave businesses unable to track who saw it and what they thought!

The SampleMe beacons with proximity technology alert consumers when they enter an outlet in the community. A 20 second tailored survey or feedback request is then sent to them, which can be completed in exchange for an immediate reward, such as discount or free gift. The social search element of the app means this info is shared, not only with the establishment, but publically to the consumer’s wider circle; producing user generated content in real time. By offering small, instant incentives brands can grow their business by reacting to genuine feedback and generating customer loyalty.

CEO Ryan Singlehurst was quick to underline, “Our reviews are quick and easy to ensure consumer collaboration and are collated into easy to read big data to help generate accurate analysis. There is no other resource in the world that can guarantee the levels of engagement and ROI generated by SampleMe. Having consulted for businesses all over the world, bridging the gap between brands and the consumer has been a long-term goal of mine; I am delighted that day is finally here.”

There are already 12,800 outlets registered on SampleMe and all those who wish to make a buck with their feedback, must feed SampleMe with their thoughts and views right away.

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Samsung Internet is Now Available for Download on Windows PCs



Samsung’s default browser, Samsung Internet, has expanded its reach to desktop computers and laptops, now available for download on the Microsoft Store. One notable feature is the ability for users to sync their browsing data between their Galaxy devices and computers.

Upon launching the browser, users can import their browsing history, bookmarks, and search engines from other applications like Google Chrome or Microsoft Edge by signing into their Samsung Cloud account. The browser also supports add-ons and extensions from Chrome and Edge, accessible through the Chrome Web Store.

Samsung Internet for Windows offers familiar features such as incognito mode, light and dark modes, and ad-blocker support. The design elements show similarities to both Chrome and Edge, providing a sense of familiarity for users of those browsers. A useful security feature allows users to delete bookmarks, browsing history, passwords, and other data upon signing out, catering to those who share computers.

Despite its promising features, the browser’s PC debut is marred by a lack of complete sync support. Currently, only browsing history, bookmarks, and search engines can be imported, with no support for transferring saved passwords from Galaxy devices to computers. This omission may be addressed in future updates.

In May, Samsung Internet received an optimisation update for Galaxy tablet users. Toggleable features were introduced, allowing users to control the placement of the browser’s address, bookmark, and tab bars. The update also included a warning for users with a high number of open tabs, informing them that opening another tab would result in the deletion of the oldest tab.

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Google Clarifies the Cause of Missing Google Drive Files



Many Google Drive users recently experienced the unsettling disappearance of their files, prompting concerns. Google has now identified the root cause, attributing the issue specifically to the Google Drive for Desktop app. While assuring that only a limited subset of users is affected, the tech giant is actively investigating the matter and promises timely updates.

To prevent inadvertent file deletion, Google provides the following recommendations:

  1. Avoid clicking “Disconnect account” within Drive for desktop.
  2. Refrain from deleting or moving the app data folder, located at:
    • Windows: %USERPROFILE%\AppData\Local\Google\DriveFS
    • macOS: ~/Library/Application Support/Google/DriveFS
  3. Optionally, create a copy of the app data folder if there is sufficient space on your hard drive.

Before Google officially addressed the issue, distressed users took to the company’s support forum to report deleted files. One user from South Korea highlighted a particularly severe case where their account reverted to May 2023, resulting in the loss of anything uploaded or created after that date. Additionally, the user emphasised that they had not synced or shared their files or drive with anyone else.

As Google delves deeper into resolving this matter, affected users are advised to heed the provided precautions. The company’s commitment to ongoing updates reflects its dedication to swiftly addressing and rectifying the situation. The incident serves as a reminder of the importance of proactive measures to safeguard digital data, especially as users navigate cloud-based platforms such as Google Drive.

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Is Apple’s New ‘NameDrop’ Feature a Cause for Parental Concern?



In the ever-evolving landscape of technology, Apple’s new iOS 17 update has introduced a feature that’s sparking a mix of curiosity and concern: NameDrop. This functionality allows users to share contact information with others seamlessly, but it’s not without its set of caveats and considerations.

At the core of the apprehension is the proximity-based nature of NameDrop. For the feature to work, both devices must have iOS 17 installed, be unlocked, and be in close physical proximity – a touch is required to initiate the contact transfer. The user experience involves a swift interaction, prompting a screen at the top of the device with options to “receive only” or “share.”

The need for consent is emphasised in this process. Both users must actively participate in the transfer, acknowledging and approving the exchange of contact information. This deliberate approach is aimed at ensuring that the sharing of personal data is a conscious and intentional act.

However, the rollout of NameDrop has not been without its share of concerns, particularly among parents and law enforcement agencies. Police departments across the United States have issued warnings, urging parents to manually disable the feature on their children’s devices. The fear, it seems, is rooted in the potential for unintended consequences, especially considering the close physical interaction required.

Is it wise to err on the side of caution and turn off NameDrop? Perhaps. Is it time to hit the panic button? Not necessarily, according to experts in the field. In a report by The Washington Post, Chester Wisniewski, a digital security expert at Sophos, dismisses the concerns surrounding NameDrop as “hysteria” and “nonsense.” He suggests that Apple has implemented safeguards to prevent inadvertent information sharing.

One key aspect that should offer reassurance is the need for mutual consent and the deliberate physical proximity required for the feature to activate. The intentionality of this process is to eliminate the risk of accidental data exchanges, putting control firmly in the hands of the users.

As with any technological advancement, understanding and awareness play pivotal roles in ensuring a positive user experience. Educating users, especially parents and guardians, about the intricacies of NameDrop can empower them to make informed decisions about its use. Apple, being at the forefront of user privacy and security, is likely to continue refining and enhancing the feature based on user feedback and evolving security standards.

While the warnings from law enforcement underscore the importance of vigilance, it is crucial to approach the situation with a balanced perspective. The benefits of a feature like NameDrop, enabling seamless contact sharing in a world where connectivity is key, should not be overshadowed by fear.

Apple’s NameDrop feature introduces a novel way of sharing contact information, but its success hinges on user awareness and responsible usage. As technology continues to evolve, so too will the safeguards and features aimed at ensuring a secure and positive user experience. By staying informed and engaged, users can navigate the landscape of advancements like NameDrop with confidence.

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