Connect with us

News

People Using Desktops More to Bank Online

Published

on

Despite mobile banking rising in popularity among UAE consumers, most prefer to conduct online banking through their bank’s desktop site, according to a survey conducted by compareit4me.com, one of the Middle East’s leading financial comparison site, in conjunction with RBBi. The survey, which compiled responses from almost 400 UAE residents, revealed that 36.3% of consumers prefer to access internet banking through a mobile or tablet app. However, traditional online banking proved to be the more popular option, with 42.2% indicating they prefer to access internet banking through their bank’s desktop site.

The results of the survey also confirmed that the vast majority (85.29%) of UAE consumers prefer online banking of any kind to visiting a branch, with over 80% citing convenience as the major factor in this preference. The statistics indicated that, although they show a large appetite for convenience when it comes to banking services, many UAE consumers are not yet sold on the merits of mobile banking versus traditional online banking conducted through a desktop website.

“The UAE’s banks have done a fantastic job in bringing mobile banking services to market with a vast array of innovative banking apps. But it appears that customers still view banking as a job to be done at a ‘proper’ workstation, through a desktop website. This could be down to a perception that desktop banking is somehow more secure, or it could be that consumers simply don’t realise that the majority of banking services are now available on mobile,” said Samer Chehab, COO of compareit4me.com. “If banks really want to attract more mobile users, our survey results indicate a need for greater education on the benefits of mobile banking. Concerns about mobile banking safety need to be addressed, and the convenience of having most banking functions available in your pocket needs to be pushed further.”

The survey results indicated that UAE consumers are generally satisfied with their internet banking services, with 44.4% of respondents claiming there is nothing that frustrates them about their internet banking experience. However, improvements could still be made; according to the study, 26.1% said that one frustration comes with the lack of access to all information online, while 18.3% said that online banking doesn’t give them access to the same services as visiting a branch does.

The survey also found that the majority of users (52.5%) are most likely to use internet banking for checking their account balance – something which is possible to do on both mobile and desktop online banking. Paying bills (just under 50%), transferring funds between accounts (34%), wiring money (27%) and downloading personal bank statements (25%) also featured highly on users’ lists of most likely activities to complete while banking online.

“It’s possible to complete all of these tasks via the mobile apps of the region’s leading banks. Given that our survey respondents indicated a preference for convenience when it comes to banking services, it seems strange that more consumers aren’t opting for mobile. We can only assume that users view simple banking tasks and more complex banking tasks in the same way – i.e. banking tasks can’t possibly be easy enough to complete with a few clicks on a mobile phone,” said Chehab.

Indeed, for more complex tasks, the survey indicated that users forgo online banking altogether. Almost 31% said that they were highly unlikely to request a loan or credit card through internet banking, and 43% said they were highly unlikely to use online banking for getting financial advice. Likewise, 41% said that it was highly unlikely they would use internet banking for managing their investment portfolio, while 26% said they would least likely order a cheque book online.

In terms of online banking products, Emirates NBD’s online banking service was used by the most respondents, with 27.8% claiming to regularly use the service. Abu Dhabi Commercial Bank’s online banking was second-most popular, with 17.2% share, while Dubai Islamic Bank rounded off the top three with 7.4%.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

Jumbo Electronics Says “Happy to Help” to Assist Customers After Recent Disruptions

Published

on

In the wake of recent disruptions, Jumbo Electronics, a leading UAE electronics retailer, is stepping up to support its customers with the launch of the “Happy to Help” campaign. This initiative offers a range of services and benefits to assist those facing challenges with their electronics and appliances.

“As a company deeply rooted in serving our community, we understand the distress that comes with damaged devices. That’s why, starting immediately, we are extending our support by providing complimentary repair services for electronics affected by the rains for all Jumbo customers. Our community is at the heart of everything we do. We recognise the challenges our customers face when their electronics are damaged during adverse weather conditions. As a token of our commitment to their well-being, we are proud to offer various benefits in-store and at home to help alleviate some of the burdens,” said Vikas Chadha, the CEO of Jumbo Electronics Ltd.

Campaign Highlights:

  • Free Jumbo Service: Customers can enjoy the convenience of free in-store or at-home servicing for their gadgets and appliances.
  • Fast & Reliable Delivery: A prompt at-home delivery service with assured next-day delivery gets your essential electronics back up and running quickly.
  • Peace of Mind Protection: Protect your devices from unexpected events like floods with a 25% discount on Jumbo Salama extended warranty plans.
  • Upgrade & Save: Take advantage of exciting exchange offers for old or damaged devices.

Jumbo customers can call the outlet at 600 532 395 for any enquiries.

Continue Reading

Components

TEAMGROUP Launches the MP44Q M.2 PCIe 4.0 SSD

Published

on

Team Group has launched TEAMGROUP MP44Q M.2 PCIe 4.0 Solid State Drive, featuring the latest 3D QLC NAND technology, combining cutting-edge technology with the trend of demanding high storage capacity to meet daily system and file storage needs. TEAMGROUP MP44Q M.2 PCIe 4.0 SSD utilises the latest 3D QLC NAND, offering capacities of up to 4TB. With the PCIe Gen4 x4 interface and SLC Caching technology, it achieves maximum sequential read and write speeds of up to 7,400 MB/s and 6,500 MB/s, respectively.

The MP44Q SSD operates with low power consumption, catering to all document processing and storage applications, significantly enhancing work efficiency. Paired with TEAMGROUP’s exclusively patented graphene heat dissipation sticker, whose thickness is less than 1 mm, eliminating the potential for mechanical interference in any assembly, coupled with the native heat sink of the motherboard, such an arrangement effectively addresses the heat generated by high performance, extending the SSD’s lifespan.

Additionally, it supports TEAMGROUP’s exclusively patented SSD intelligent monitoring software, S.M.A.R.T., allowing for quick and easy configuration and testing, effortlessly monitoring the quality and performance of the SSD. The product also provides the latest QLC high-speed Gen4 x4 SSD to cater to various storage needs for both life and work.

The packaging of TEAMGROUP MP44Q M.2 PCIe 4.0 SSD adopts recyclable packaging materials and has passed RoHS, REACH, and other environmental protection certifications with the effort of contributing to sustainable living. The product comes with a comprehensive 5-year warranty, ensuring consumer confidence in product quality. It is expected to be available globally starting in early May 2024.

Continue Reading

Earbuds

Nothing Intros Ear and Ear (a) Powered by ChatGPT

Published

on

Nothing has revamped its audio product line with two new wireless earbuds: Nothing Ear and Nothing Ear (a).

 

View this post on Instagram

 

A post shared by Gadget Voize (@gadgetvoize)

The company also announced groundbreaking ChatGPT integration for its earbuds and smartphones, marking an industry first.

The new earbuds represent a culmination of three years of design and engineering, catering to both audiophiles and everyday listeners.

“Ear” prioritizes audio quality, while “Ear (a)” is designed for daily use.

Features of the Nothing Ear:

  • Enhanced Sound: Custom 11mm drivers and a refined dual-chamber design deliver richer audio with crisper highs and clearer sound.
  • High-Resolution Audio: Supports LHDC 5.0 and LDAC codecs for high-fidelity Bluetooth streaming.
  • Advanced Equalizer: Offers extensive customization options through the Nothing X app, including pre-sets and personalized profiles based on hearing tests.
  • Industry-Leading Noise Cancellation: Features Nothing’s most effective ANC yet, with Smart ANC auto-adjusting for optimal noise reduction (up to 45 dB).
  • Extended Playtime: Up to 40.5 hours of battery life with the charging case, with fast charging capabilities.
  • Improved Call Clarity: Advanced Clear Voice Technology and wind reduction design for clear calls.
  • Seamless Connectivity: Dual Connection allows switching between devices, while Low Lag Mode reduces audio delay for gaming.

Features of the Nothing Ear (a):

  • Eye-Catching Design: Features Nothing’s signature transparency with a playful bubble design and a vibrant yellow color option.
  • Noise Cancellation on Demand: Offers ANC with Smart and Adaptive modes for personalized noise reduction (up to 45 dB).
  • Powerful Sound: Delivers deeper bass thanks to its new driver and dual-chamber design.
  • Hi-Resolution Audio Certified: Supports LDAC codec for high-quality Bluetooth streaming.
  • Long Battery Life: Up to 42.5 hours of playtime with the charging case, with fast charging capabilities.
  • Dual Connection and Low Lag Mode: Provides seamless connectivity and reduced audio lag for a smooth user experience.

Nothing is pushing boundaries by integrating ChatGPT with its earbuds and Nothing OS. This allows users with the latest Nothing OS and ChatGPT to access AI capabilities directly from their earbuds and smartphones through pinch-to-speak functionality.

Further integration within Nothing OS is promised, including screenshot sharing and Nothing-styled widgets. Nothing Ear will be priced at AED 549, while Nothing Ear (a) will be available for AED 379. Pre-orders in the UAE start on April 22nd.

Continue Reading
Advertisement

Latest Reviews

Follow us on Facebook