Connect with us

News

SOUQ.com Establishes Customer Experience Center in Dubai

Published

on

SOUQ.com has announced the launch of its first customer experience center on the Sheikh Zayed Road in Dubai. The company’s flagship customer experience center serves as a multi-purpose destination for customers to look and feel the products before buying them online and even collect them from the conveniently located center. Further, the customers can also return or service merchandise previously purchased from SOUQ.com.

One of the key features of this innovative offering by SOUQ.com is the Helpbit Service Centre, which enables customers immediate repair on smaller jobs like mobile phone screen changes, and acts as a pick up and drop off point for more extensive repair work that’s sent on to the Helpbit HQ.

souq 2

The center also serves as an extension of Q-Express, the logistics arm of SOUQ.com that provides an optimised e-commerce distribution service. Adding to the existing vast chain of Q-Express outlets, the center also offers customers the ease and convenience of picking up or returning their orders at a centralised location. In addition, selling on SOUQ.com will now become even faster and easier as marketplace sellers will now have the option to drop off the new product orders or pick up any returned items directly at the customer experience center.

souq 3

Ronaldo Mouchawar, Co-Founder and CEO, SOUQ.com said, “At the heart of everything we do is our promise to make online shopping as easy and enjoyable as possible for our customers, sellers  and partners. The decision to bring everything together in one, convenient location – from customer service, after-sales, repairs and logistics – is synonymous with our drive to use innovation to continually enhance the online shopping experience and empower our users to overcome online shopping barriers. Our first customer experience center will function as the heart of our regional operations bringing all of the SOUQ.com services under one roof.”

“The center will provide a physical extension to the online shopping experience by bringing popular products and brands closer to the customers as well as deliver exceptional on-demand services. The omni-channel experience provides customers benefits of face-to-face interaction with our staff, ability to fully inspect products prior to purchase and also avail our post-sales support and services,” added Mouchawar.

The center will feature selected items and products from popular regional and international brands. The SOUQ.com customer experience center is conveniently located on Sheikh Zayed Road next to Villa Rotana Hotel, and is open daily from 10 am to 10 pm and from 4pm to 8pm on Fridays.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Accessories

GameSir Launches Nova Series of Gaming Controllers

Published

on

GameSir has announced the official worldwide release of its newest controller series – the highly anticipated Nova Series featuring the GameSir Nova and GameSir Nova Lite. Two next-generation devices with cutting-edge capabilities and a raft of key features, the GameSir Nova and Nova Lite promise to empower users during gameplay and take gaming exploits to the next level.

Billed as ‘the ultimate multi-platform gaming controller’, the GameSir Nova offers unrestricted gaming experiences with its cross-platform adaptability. Compatible with Android, Switch, Steam, PC, and iOS devices, this fabulous controller enables users to conquer their games with style, precision, and incredible performance. The GameSir Hall Effect anti-drift sticks are engineered for increased consistency and smoothness during gameplay with specially optimized algorithms, stylish RGB circles come with personalized lighting effects for unique gaming experiences, and tri-mode connectivity makes for unparalleled hassle-free flexibility with three connectivity options (Bluetooth, 2.4GHz, and Wired).

Additionally, the GameSir Nova supports Switch, Dinput, Xinput, Arcade, and MFi as a truly versatile controller, holding the keys to ultimate gaming experiences with less latency, motion control, programmable macro back buttons, and dual actuators for strong and subtle vibrations. The controller is also available in retro white and neon teal. Much like its fellow Nova Series device, the GameSir Nova Lite promises to deliver next-level gaming experiences – empowering users throughout gameplay conquests. Exactly like the GameSir Nova, this innovation comes with the same multi-platform compatibility, GameSir Hall Effect anti-drift sticks for maximized performance, and tri-mode connectivity with Bluetooth, 2.4GHz, and Wired.

Another standout component is the turbo function for faster response. The Nova Lite features a 20Hz Turbo function with customizable buttons, meaning gamers have a convenient way to enhance immersive gameplay. Additionally, greater control is assured thanks to the multi-function M button that enables users to seamlessly adjust such as vibration intensity, switch modes, stick’s dead zone and interchange key values in various settings. Gamers also have the option to choose between two colours – Stellar White or Space Purple – with the device catering to every gaming requirement at a super-affordable price.

Commenting on the global launch, Betta Core, CEO, GameSir, said, “After many months of behind-the-scenes planning and preparation, we’re thrilled to officially release the Nova Series across international markets. A series sure to be embraced and enjoyed by gaming enthusiasts far and wide, we’re particularly excited because the GameSir Nova and Nova Lite perfectly complement our vision to empower every individual during gameplay and expand the boundary of joy. With the Nova Series now available, we can’t wait to see the reaction and reception from the worldwide gaming community. For sure, these innovations will meet every expectation.”

Continue Reading

Gadgets

Motorola Edge 50 Ultra Boasts Powerful Processor, Huge Storage, and Pantone Colours

Published

on

Motorola is shaking things up in the premium phone market with the Edge 50 Ultra, a device boasting high-end specs, unique design elements, and a competitive price tag. The Edge 50 Ultra goes beyond just powerful hardware. It embodies Motorola’s “hello smARTphone” tagline by offering a phone that’s as pleasing to the eye as it is functional. The series boasts a “harmonious” design, featuring finishes like real wood, suede, and even a special edition “pearl polymer” crafted in Italy.

The phone celebrates its industry-first Pantone Validated camera and display with a special edition colour – the trendy Peach Fuzz, alongside Forest Grey (vegan leather) and Nordic Wood (real wood). A brushed aluminium frame and curved edges complete the sophisticated look and feel. Motorola has strategically focused on what matters most to users while keeping costs in check. The Edge 50 Ultra features a large 6.7-inch Super HD+ display with a super smooth 144Hz refresh rate, ideal for gamers. While it boasts a lower pixel density than some competitors, it prioritizes affordability without sacrificing a great viewing experience.

Similarly, the camera system skips the trendy periscope zoom lens but delivers a well-rounded setup. The main camera is a powerful 50MP Sony sensor with optical image stabilization, accompanied by a 50MP ultrawide sensor and a 64MP telephoto lens with 3x optical zoom. Even the front-facing camera boasts a large 50MP sensor with autofocus, ensuring high-quality selfies and video calls.

Where the Edge 50 Ultra shines is its processing muscle and storage options. It packs the latest Snapdragon 8 Gen 3 chipset, keeping pace with the top flagships. But it goes a step further by offering a staggering 512GB or even 1TB of storage, coupled with 12GB or a whopping 16GB of RAM. This is a remarkable feat at its price point.

The Edge 50 Ultra boasts a large 4,500mAh battery that should last a full day on a charge. But the real highlight is the charging speeds. The phone comes with a 125W charger that can refill the battery in about 20 minutes, and it even supports 50W wireless charging, putting it on par with leading competitors.

Motorola has layered its new Hello UX on top of stock Android 14. This interface offers a light touch, focusing on customization, intuitive gestures, and enhanced AI features through Moto AI. It prioritizes user experience without cluttering the stock Android experience. The Motorola Edge 50 Ultra will be available in the coming weeks in Asia, Europe, Latin America, and Oceania. The starting price for the 12GB/512GB variant is 699 EUR (approximately AED 2700).

Continue Reading

Gadgets

CORSAIR Launches New HS35 v2 Gaming Headsets

Published

on

CORSAIR has announced the release of its HS35 v2 series gaming headsets, including the HS35 v2 and HS35 SURROUND v2 models. These headsets are designed to enhance the audio experience across various gaming platforms due to their universal 3.5mm connectivity, making them compatible with PCs, PlayStation, Xbox, and Nintendo Switch.

The HS35 v2 series features custom-tuned 50mm neodymium drivers that deliver a broad and dynamic range of sound, enhancing the auditory detail within games. Additionally, the HS35 SURROUND v2 model includes a USB receiver that activates Dolby Audio 7.1 surround sound on PC and Mac, providing a more immersive audio environment. This feature is particularly beneficial in competitive games, allowing players to accurately discern the direction of enemy movements and audio cues.

Designed for comfort during extended gaming sessions, the HS35 v2 headsets feature an adjustable suspended headband to alleviate head pressure, and soft fabric ear pads to keep ears cool and comfortable. The headsets also come equipped with on-ear controls for easy volume adjustment and muting, as well as a flexible omnidirectional microphone for clear communication.

Available in three colours—classic black, muted red, and deep blue—the HS35 v2 series can be purchased from the CORSAIR webstore and select retailers. They are immediately available in North America and will be available in Europe and other regions worldwide on April 30. CORSAIR offers a two-year warranty for both models, supported by its global customer service and technical support network.

Continue Reading
Advertisement

Latest Reviews

Follow us on Facebook