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Rafeeg Updates its Home Improvement App

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Rafeeg, an app-based marketplace for home improvement needs, has rolled out an update that comes with a new design and easy-to-navigate interface to make the everyday search for household needs a hassle-free experience. Building on its highly successful platform, Rafeeg has added new features and navigation tools to enhance the overall experience of its users, offering them the complete authority to choose suitable service providers based on their quotations, work portfolios, and customer reviews. This reduces the overall time taken from booking to delivery significantly, making it one of the fastest delivery platforms in the industry.

The platform is backed by an in-app live customer support that functions 24/7 to provide all possible assistance required for the smooth transaction. To offer greater protection, the app also allows users to generate an onlineinvoice and archive it as long as their accounts are active.

The 100 per cent Emirate-born concept has been conceived and developed by Khamis Al Sharyani, who brings along with him over 15 years of experience in successfully launching innovation digital ventures that has helped serve many online users and the community at large. 

“In this ever-changing technology landscape, what is driving the demand is convenience. People want virtually everything at their fingertips, and they expect services to be as convenient and hassle-free as possible. Rafeeg looks to do the same by offering a fast, efficient and competitive solution for all household needs with a touch of your finger,” said Khamis Al Sharyani, founder and CEO of Rafeeg.

“With Rafeeg, the users are able to strike a better deal directly with the service providers without the need to visit a shop or market physically,” he said. The Abu Dhabi’s first online marketplace app is fast expanding its reach to Dubai and other parts of the country. It currently has more than 10,000 customers and a strong network of 450+ verified suppliers.

“The rapid increase in our customer and supplier base is a testimony to the fact that thousands of people are using this platform every day to seek solutions for their house maintenance and decoration needs. We are committed tocontinue offering high-quality services to our users at their doorsteps, in the quickest possible time, and at a competitive price,” said Al Sharyani.

Unlike some of the other apps available in the marketplace, Rafeeg not only carries out a proper assessment of every request before assigning it to the right service provider but also follows it up till the end to make sure that the work is completed efficiently within the given time frame. Besides offering the 24/7 chat support, the free-to-use app also allows users to put up their reviews after the work is done.

“We have worked extensively to develop a strong monitoring system that tracts every deal till the end to offer complete customer satisfaction. We take corrective measures by suspending accounts of service providers or shop owners if they are found to be charging a high price or not committed towards our customers, besides taking them to the courts if needed to protect our customers,” said Al Sharyani.

Rafeeg also has been expanding its supplier base by tying up with new companies and shop owners that share the same long-term goals of providing more quality options and types of solutions at competitive prices to win the confidence of customers.

The free-to-use app can be downloaded for Android and iOS devices.

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Twitch Announces Major Global and MENA Product Upgrades at TwitchCon Europe 2025

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Twitch has announced a suite of significant product and service updates aimed at transforming how creators stream, monetize, and share content. The announcements were made by CEO Dan Clancy during the Opening Ceremony of TwitchCon Rotterdam 2025, the annual IRL festival celebrating Twitch’s expansive global community.

These new initiatives build on the roadmap outlined in Twitch’s 2025 open letter to its community, which prioritized streamer growth. With Twitch currently commanding over 60% of the gaming livestreaming market and viewers collectively watching an astounding average of 46 million hours of content daily, the platform continues to solidify its position at the forefront of live gaming and interactive entertainment.

This momentum is particularly evident in the MENA region, where viewership has seen a significant surge. In 2024 alone, viewers across the Middle East and North Africa spent over 209 million hours watching content on Twitch, underscoring the region’s rapidly growing appetite for livestreamed entertainment.

Today’s announcements underscore Twitch’s unwavering commitment to its creators. Key updates include the introduction of dual-format and 2K streaming in Open Beta, providing streamers with more versatile broadcasting options. To enhance monetization, custom sub gift promotions are being rolled out, offering new ways for communities to support their favorite creators.

A brand-new feature called Combos was also unveiled, alongside significant mobile app upgrades, some of which are specifically tailored to meet the needs and preferences of the MENA region’s burgeoning streaming community. “TwitchCon is our largest annual IRL gathering, bringing together our global community of streamers, viewers, and brands in a powerful way,” said Dan Clancy, CEO of Twitch, addressing the audience in Rotterdam. “This weekend is a celebration of creativity, connection, and fun. We’re introducing new tools and features to help streamers grow, including ones tailored to the MENA region.”

Clancy further emphasized the platform’s strategic focus on regional expansion, “We’ve seen strong momentum around gaming and esports, plus a rising demand for new and existing audiences. We’re excited to keep building in MENA, because when streamers thrive, so do the communities around them.”

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Canva Outage: Company Blames Internal Error for Widespread Disruption

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Popular graphic design platform Canva suffered a major global outage on Monday, leaving thousands of users unable to access accounts, load projects, or use key features. The disruption, which began earlier in the day, quickly spiraled into a trending topic on social media as frustrated designers and businesses reported widespread login failures and error messages.

Canva’s homepage displayed a notice acknowledging the issue: ‘There was an issue on our end,’ confirming the problem stemmed from internal servers rather than user-side connectivity. The company has since released an official statement attributing the outage to an ‘internal error’ and is working to restore full functionality. Stay tuned for updates.

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Madrasa and TikTok Partner to Launch STEM Feed in UAE

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Madrasa e-learning platform, part of the Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI), has partnered with TikTok as the latter launched its globally successful STEM Feed in the UAE. This partnership brings the largest free Arabic language educational library to the platform, marking a key milestone in both organizations’ shared commitment to enhancing learning opportunities, promoting innovation, and enriching communities across the region.

The announcement was made during the signing of a cooperation agreement attended by His Excellency Saeed Al Eter, Assistant Secretary General at MBRGI; Dr. Waleed Al Ali, General Coordinator of the Madrasa.org online platform; and Kinda Ibrahim, Regional General Manager of Operations for TikTok Middle East, Turkey, Africa, Pakistan, and South Asia. The partnership aims to deliver high-quality, verified content focused on science, technology, engineering, and mathematics to millions of Arab youth through innovative formats that resonate with today’s learners.

Dr. Waleed Al Ali said MBRGI continues to expand its strategic partnerships and initiatives to spread education and knowledge, reflecting the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, which emphasizes education as fundamental to building a new Arab generation capable of positive societal change. MBRGI is also keen to implement the directives by His Highness Sheikh Mohammed bin Rashid, for the development of a world-class educational environment that empowers Arab students with modern knowledge and skills, fostering their creativity and contribution to a knowledge-based future.

“Launching the largest free Arabic educational video library on TikTok marks a new phase for Madrasa in advancing self-learning and providing Arab students with essential knowledge. This initiative offers accessible, high-quality content through an innovative approach that blends structured learning with engaging presentation, leveraging the reach and appeal of social media and educational videos.”

Dr. Al Ali noted that this launch significantly contributes to Madrasa’s success since 2018, highlighting its impressive video views, growing subscriber base, and regional and international recognition for its influential role in promoting self-learning and strengthening the Arabic language among younger generations. The partnership also reflects TikTok’s long-term strategy to amplify educational impact through strategic partnerships. It delivers STEM topics while sparking curiosity, promoting creativity and inspiring youth in the region to pursue STEM careers.

Kinda Ibrahim said, “Launching the STEM Feed in the UAE furthers our mission to empower the next generation of innovators. With nearly 10 million STEM-related videos shared globally on TikTok over the past three years, it’s clear there’s a strong appetite for educational content,” she added “Partnering with MBRGI is part of TikTok’s long-term strategy to amplify educational impact through collaboration. By launching the STEM feed in UAE and through Madrasa’s largest free Arabic educational video library, we aim to encourage the community to explore, experiment, and expand their knowledge. This aligns with our shared vision of prioritizing education as a key driver of community development.”

This partnership expands Madrasa’s mission to transform Arabic into a language of modern science and learning. Since its launch in 2018, the platform has offered more than 7,000 interactive lessons across STEM subjects and Arabic language studies, earning international accolades from organizations like UNESCO and ESCWA. The STEM Feed is now available to all users, with users aged 18 and above able to activate it by going to their app settings, selecting Content Preferences, and turning on the STEM Feed. The feed will feature leading STEM creators as well as content from partners like Majarra, a trusted provider of high-quality Arabic content.

To maintain the quality and integrity of the STEM Feed, all content will be carefully reviewed by TikTok’s internal teams in collaboration with Common Sense Networks and Poynter. These partnerships ensure that every piece of STEM content is thoroughly vetted for both appropriateness and accuracy. Common Sense Networks will evaluate the educational value of the content, while Poynter will verify the reliability of the information presented. Any content that does not meet these standards will not be featured.

Together, MBRGI and TikTok are paving the way for knowledge-based societies by making STEM education accessible, entertaining, and impactful. They are empowering young people to explore, experiment, and innovate one short video at a time.

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