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HONOR Launches Service and Repair Centre in Collaboration with PEDIGRI Technologies

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Taking yet another step forward towards providing efficient customer services to users in UAE, global tech brand HONOR recently inaugurated the HONOR Service Center in collaboration with PEDIGRI Technologies, a leading technology solutions organization specialized in Mission Critical Spare Parts Management, Product Life Cycle Management, Reverse Logistics, and Repair Services. The launch of the Service Center marks the repossession of HONOR in the Middle East and Africa smartphone market.

With this, the company aims to bring its innovative, competitive, smart, and intelligent technology products and services to the consumer in UAE. The inauguration ceremony held at PEDIGRI Technologies Dubai Office was attended by Mr. Zhao Likhun, CEO of HONOR Device Co, Ltd. Middle East, Mr. Pramod Kattel, CEO, PEDIGRI Technologies, Mr. Trevor, CEO, Muller & Phipps Middle East Trading LLC, and staff members.

The HONOR Service Centre is a high-level certified service & repair depot in the Middle East region. The service provided at the center includes internal & external repair, general maintenance, inspection & examination of HONOR smartphones.

Commenting on the significance of the new HONOR Service Center, Mr. Zhao Likhun, CEO of HONOR Device Co, Ltd. Middle East said, “The launch of the center is yet another milestone in our long-term commitment to the UAE and wider Middle East and Africa markets. By creating greater proximity to our customers here in UAE we will be able to continue providing best-in-class services in a region in which we continue to see growth and opportunities. We are looking forward to continuing to work closely with our customers, to maximize the opportunities for further development and success in the smartphone market. We are happy to associate with PEDIGRI Technologies and look forward to celebrating many more milestones in the future.”

Talking at the inauguration ceremony, Mr. Pramod Kattel, CEO PEDIGRI Technologies said, “We are happy to partner with HONOR which has always provided class apart customer services. Our expertise will further enhance customer experience and provide HONOR customers with the most professional, efficient, and convenient service. We look forward to a stronger relationship with HONOR.”

PEDIGRI Technologies, with over 20+ years of industry experience support Vendors, Distributors, Enterprises, Retailers, and Operators with a suite of technology-enabled solutions aimed at driving profitability while increasing customer acquisition and loyalty. Headquartered in Dubai- United Arab and with operations spanning for more than two decades, the company supports vendors and their partners across 23 countries in the MEA region.

Keeping consumer convenience as the top priority, HONOR with the Service & Repair store offers a one-stop solution to fit all their needs. HONOR endeavors to establish a premium brand with quality and experience, by focusing on quality, innovation, and service as the key elements of their strategy.​ The company continues to push the boundaries of customer service, delivering a human-centric experience that surpasses customer expectations and empowers users to elevate their lives through technology. Focusing on customers who prefer online connect & service, HONOR will also be launching its HONOR Online Store on 17th March 2022.

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Apps

WhatsApp Now Transcribes Voice Messages on Android

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Calling all Android users who dread lengthy voice messages: rejoice! WhatsApp is rolling out voice message transcription to its beta app.

This feature, already available for iOS users since May 2024, is now part of the WhatsApp Beta version 2.24.15.5 for Android. It automatically converts voice messages into text, making it easier and faster to understand conversations.

Currently, transcriptions are supported in five languages: English, Spanish, Portuguese (Brazil), Russian, and Hindi, with more languages promised in the future. Users opting in will need to download an additional data package to ensure all transcripts are generated directly on their devices, maintaining message privacy.

This update brings Android users closer to iOS users in terms of features and highlights WhatsApp’s commitment to improving the overall user experience.

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Apple Detects Spyware Targeting iPhones in Multiple Countries

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Apple has issued a second spyware attack warning to iPhone users in 98 countries, raising concerns about the growing threat to mobile security. This follows a similar alert in April targeting users in 92 countries.

While specific details about the latest attacks remain under wraps, the alert serves as a stark reminder of the evolving threat landscape. India is one confirmed country where users received the notification.

Spyware, a particularly invasive type of malware, can grant attackers complete access to an iPhone, including encrypted messages, audio, and video. The notorious Pegasus spyware from NSO Group is a well-known example.

“Apple detected that you are being targeted by a mercenary spyware attack that is trying to remotely compromise the iPhone associated with your Apple ID -xxx-,” Apple wrote in its new spyware alert.

Adding to the concern, researchers recently revealed the return of LightSpy, a “particularly dangerous” campaign capable of pinpointing a target’s location with “near-perfect accuracy.”

The worrying aspect of these attacks is their ability to exploit “zero-click” vulnerabilities, meaning infection can occur without any user interaction, such as opening a malicious link or attachment.

This highlights the importance of remaining vigilant and following Apple’s security recommendations, which may include updating your device to the latest iOS version.

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Gadgets

Acer Launches Chromebox Mini

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As the digital landscape evolves, businesses are increasingly seeking ways to engage with audiences. Digital signage and interactive kiosks are at the forefront of this trend, with the market expected to reach $30.56 billion by 2028. Acer addresses this demand with mini-PCs designed for digital signage and kiosks. Their Chromebox Mini CXM1 is a secure and reliable mini-PC that can drive up to three displays simultaneously. It’s compact, silent, and features the latest connectivity options like Wi-Fi 6E and Gigabit Ethernet.

Powered by ChromeOS, the Chromebox Mini CXM1 offers fast deployment, automatic updates, and long-term support. Additionally, the cloud-based Google Admin console allows for remote management and customization. The Chromebox Mini CXM1 complements Acer’s existing line-up of digital signage solutions, including Large Format Displays (LFDs). Acer offers LFDs in various configurations, from high-resolution 4K displays to interactive whiteboards. These LFDs seamlessly integrate with the Chromebox Mini CXM1 using a VESA mounting kit.

Acer’s large format displays are designed for consistent performance and stunning clarity. They cater to various needs, including promotional signage, education, and corporate collaboration. With robust management tools and automated security, Acer displays require minimal maintenance, allowing businesses to focus on creating engaging content. Acer’s Chromebox Mini CXM1 and LFDs provide businesses with a comprehensive suite of tools for impactful advertising, information sharing, and customer interaction.

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